We're looking for a supportive problem-solver to join our Managed Services team. You will serve as dedicated support and an advocate for our customers. The Junior Services Representative manages customer relationships by ensuring timely delivery of contracted services, acts as a single point of contact for customer issues and inquiries, and advocates for customers back into SHOEBOX. This role ensures that customer concerns are addressed and customers are successful with SHOEBOX products and services.
We're looking for a customer-focused brand ambassador to join our Customer Support team. You will solve meaningful problems, identify learning needs, and empower hearing professionals to connect with the world’s first iPad-based audiometer.