We are looking for people with a passion for making an impact on the world while solving challenging problems. We are a small, well-funded company with a proven leadership team who are combining medical, technical, and entrepreneurial expertise to lead transformation in the hearing healthcare market.

What Employees Are Saying

It feels great to be part of a team that does well by doing good.

Join us! We’re enabling access to hearing care around the world. We create, sell, and support products and services that identify hearing loss, empower more people to administer a hearing test, and connect patients to the care they need. We are making a profound impact across the globe.

At SHOEBOX, your contribution will have a meaningful impact. On top of that, you’ll be recognized for the value you bring, work with the latest tools and technologies, push boundaries, and collaborate with colleagues who are super passionate about the work.  We also happen to genuinely like and care about one another

From Our CEO

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    “Our people are what make us a great company. One of SHOEBOX’s foundational values — to be People of Integrity —  means that we support, respect, and trust one another. Equally.

    We applaud differences and unique human perspectives. We believe a diverse and inclusive world is a healthier, safer, and better place to live. Diversity means appreciating and learning from the unique life experiences and ideas that our employees, customers, and partners bring to our work, every day.

    While we have more work to do to advance diversity and inclusion, we continuously invest to move our company and communities forward. As always, we encourage our employees to “Change the World” and strive to provide the platform to be the change we want to see.”

    -Mitch Robinson, CEO

Our Core Values

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    • We positively impact people’s lives by improving access to hearing care around the world.


    • We challenge the status quo and find new and creative ways to address hearing care.
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    • We hold ourselves to the highest standard.


    • Customer satisfaction and success are our top priorities.


    • We use data and science as the basis of our decision making.
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    • Our employees are the center of our culture, therefore core to our company.


    • We value and prioritize the employee experience.


    • We pursue our work with purpose and perseverance and advocate for balance in life and at work.
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    • We believe that transparency and open sharing makes for better decision making.


    • We are team players with diverse perspectives who work together to produce better outcomes.


    • We give and receive specific feedback delivered in a polite and respectful way for the positive intent of fostering growth.
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    • We will always do what is right.


    • We are humble, honest, egoless, and transparent.


    • We support, respect, and trust one another.


We’re dedicated to taking care of our employees and our communities. We offer:

  • Competitive pay
  • Generous and flexible vacation
  • Real work-life balance
  • Flexible hours
  • Training and development opportunities
  • Additional winter holidays + paid day to “Change the World”
  • Regular all staff meetings with CEO
  • Regular social and team-building get-togethers
  • Organized team fun
  • Employee recognition program

95% of our employees work from home. Those who work in (or visit) the office enjoy:

  • Open space concept, including sit-stand desks, beanbag chairs
  • Ping pong, video games, and hangout areas
  • Coffee (really, really good coffee!), tea, hot chocolate, fresh fruits, and a wall of other free snacks!

Our comprehensive benefits include:

  • Generous medical, vision care, and dental insurance
  • Family Hearing Aid discount program
  • Employee and Family Assistance Program
  • Life + Disability insurance
  • Personal expense coverage
  • Travel insurance
  • Wellness benefit
  • RRSP matching program

Community Involvement + Humanitarian Work

We are committed to giving back to the communities where we operate and to supporting our employees’ philanthropic efforts.

We work with a variety of organizations in Ottawa, including CHEO, Bruyere, World Wide Hearing and more. We support these organizations through direct cash contributions, corporate sponsorships, paid time off for employee volunteering and more.

Watch the video of our trip to Peru

Awards & Recognition

SHOEBOX is a proud nominee for Commitment to Employment Equity by Employment Ontario Employment Services – 2019 Annual Employer Awards. This award recognizes employers who have shown a dedication to hire, train, support, and retain workers from a diversity of backgrounds.