We are looking for people with a passion for making an impact on the world while solving challenging problems. We are a small, well-funded company with a proven leadership team who are combining medical, technical, and entrepreneurial expertise to lead transformation in the hearing healthcare market.
What Employees Are Saying
It feels great to be part of a team that does well by doing good.
Join us! We’re enabling access to hearing care around the world. We create, sell, and support products and services that identify hearing loss, empower more people to administer a hearing test, and connect patients to the care they need. We are making a profound impact across the globe.
At SHOEBOX, your contribution will have a meaningful impact. On top of that, you’ll be recognized for the value you bring, work with the latest tools and technologies, push boundaries, and collaborate with colleagues who are super passionate about the work. We also happen to genuinely like and care about one another
“I enjoy the collaboration that all teams engage in and how everyone's voice is listened to and heard. ”
“What stood out for me was the product. When I read about the product, I thought that it would be great to be a part of this company, where I get to do meaningful work that is helping people in a great way.”
“If I got a lot of money and it was like ‘Hey, you don’t have to work anymore’ I’d be like ‘Okay cool, but can I just keep coming? I kind of like it here.”
“I think we have a really nice, relaxed company culture. Everybody seems to do a good job and have fun while doing it, instead of just constantly delivering and that being the only priority.”
“5 years ago, I remember when we had sold, you know, one of the first couple of systems. To think it’s now in over 70 countries is kind of mind boggling but really exciting.”
“I love talking with people. So for me it’s the interaction with customers, finding a solution, helping them through a solution, so that’d probably be the best part.”
“The idea of working on a meaningful product that makes a difference in people’s lives, one sound at a time, while working with awesome people and also getting to learn from them was what got me in the first place and still gets me.”
“I really like coming to work every day and getting to work with the people I get to work with. And I also like getting to work on something that’s making a difference. Not just like, you know, designing a button so that people can sell more stuff.”
“I’m not just pushing a product on somebody who doesn’t need it. I’m giving them a solution to a problem that they’re experiencing in their day to day work, and really solving an issue for them.”
“I can honestly say that in my 21-year career, SHOEBOX is one of the best companies I’ve worked for. The cause for which the business exists is heartfelt and inspiring. The employees all have a passion for the cause and genuinely care about helping people. The culture is fun and contagious and every day is an absolute pleasure to come to work. I love working with the people on my team, who have become like family. ”
“ I love that I'm working on different projects every day! I enjoy new challenges so SHOEBOX is a great place to work. One thing is sure...I never get bored working here.”
“I have worked with many tech companies in Ottawa and, out of all of them, SHOEBOX is my absolute favorite. I get to work with amazing, smart people every day and we have a product that can really make a difference in people's lives.”
“I most enjoy the exceptional work/life balance. I've never worked in a more flexible and supportive environment that not only provides significant time away from the office for personal growth but also encourages it! It's extremely refreshing to work for a company that truly values its employees.”
“I think my favorite part is that it’s essentially like running my own little business. I think it almost mirrors entrepreneurship a little bit—sales is fun and I get to influence my own business every day.”
“When applying for jobs, you go on countless interviews and they all start to feel the same. I walked into SHOEBOX and instantly knew I wanted to work there and work amongst those people. That was over a year ago and I feel the same every day.”
“What we do at Shoebox truly makes a difference. We are not building the next super gadget or entertainment app. We are contributing to hearing health worldwide. This might mean that tuberculosis or cancer patients may be able to see if their medication is damaging their hearing and allows health professionals to adjust the drug regiment accordingly. Or it might mean that a remote patient does not have to travel to a clinic far away. Our dream is that everyone can have a hearing test anywhere and anytime. We are making it happen!”
“I am working in a field where I am making real contributions in improving healthcare globally. Opportunity and diversity [make this a great place to work]. We have so many exciting opportunities to expand our business, and I feel that with the diverse group of colleagues and customers, the possibilities are endless...that's exciting! ”
From Our CEO
“Our people are what make us a great company. One of SHOEBOX’s foundational values — to be People of Integrity — means that we support, respect, and trust one another. Equally.
We applaud differences and unique human perspectives. We believe a diverse and inclusive world is a healthier, safer, and better place to live. Diversity means appreciating and learning from the unique life experiences and ideas that our employees, customers, and partners bring to our work, every day.
While we have more work to do to advance diversity and inclusion, we continuously invest to move our company and communities forward. As always, we encourage our employees to “Change the World” and strive to provide the platform to be the change we want to see.”
-Mitch Robinson, CEO
Our Core Values
- We positively impact people’s lives by improving access to hearing care around the world.
- We challenge the status quo and find new and creative ways to address hearing care.
- We hold ourselves to the highest standard.
- Customer satisfaction and success are our top priorities.
- We use data and science as the basis of our decision making.
- Our employees are the center of our culture, therefore core to our company.
- We value and prioritize the employee experience.
- We pursue our work with purpose and perseverance and advocate for balance in life and at work.
- We believe that transparency and open sharing makes for better decision making.
- We are team players with diverse perspectives who work together to produce better outcomes.
- We give and receive specific feedback delivered in a polite and respectful way for the positive intent of fostering growth.
- We will always do what is right.
- We are humble, honest, egoless, and transparent.
- We support, respect, and trust one another.
We’re dedicated to taking care of our employees and our communities. We offer:
- Competitive pay
- Generous and flexible vacation
- Real work-life balance
- Flexible hours
- Training and development opportunities
- Additional winter holidays + paid day to “Change the World”
- Regular all staff meetings with CEO
- Regular social and team-building get-togethers
- Organized team fun
- Employee recognition program
95% of our employees work from home. Those who work in (or visit) the office enjoy:
- Open space concept, including sit-stand desks, beanbag chairs
- Ping pong, video games, and hangout areas
- Coffee (really, really good coffee!), tea, hot chocolate, fresh fruits, and a wall of other free snacks!
Our comprehensive benefits include:
- Generous medical, vision care, and dental insurance
- Family Hearing Aid discount program
- Employee and Family Assistance Program
- Life + Disability insurance
- Personal expense coverage
- Travel insurance
- Wellness benefit
- RRSP matching program
Community Involvement + Humanitarian Work
We are committed to giving back to the communities where we operate and to supporting our employees’ philanthropic efforts.
We work with a variety of organizations in Ottawa, including CHEO, Bruyere, World Wide Hearing and more. We support these organizations through direct cash contributions, corporate sponsorships, paid time off for employee volunteering and more.
Watch the video of our trip to Peru
Awards & Recognition
SHOEBOX is a proud nominee for Commitment to Employment Equity by Employment Ontario Employment Services – 2019 Annual Employer Awards. This award recognizes employers who have shown a dedication to hire, train, support, and retain workers from a diversity of backgrounds.