Account Manager- Medical Devices

We’re searching for a seasoned, strategically-minded Account Manager to help us grow. As an Account Manager with SHOEBOX, your primary focus will be securing new enterprise accounts and developing new business within existing accounts. In addition, as a key member of our Sales team, you’ll play an important role in the development of SHOEBOX’s sales and business development strategies.

As an ideal candidate for this role, you’re smart, proactive, adaptable, independent, and easy to work with. You’re keen to learn, and you do so quickly. You get the big picture, but you also sweat the details. In short, you’re a superstar.

This is an opportunity to make a real impact on the world by furthering our mission to expand hearing healthcare around the Globe with our innovative mobile and web-based medical solutions and to work with an amazing (seriously, amazing) group of brilliant and passionate people.

Your primary responsibilities:

  • Manage large, complex accounts and develop relationships within those organizations. Leverage those relationships into additional revenue opportunities.
  • Contribute significantly to the development of enterprise-level sales and business development strategies.
  • Source, research, and secure new enterprise customers.
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
  • Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
  • Forecast and track key accounts and sales metrics.
  • Provide SHOEBOX product support and/or training when required
  • Other related duties as required or assigned.


  • 2+ years’ experience developing and managing large / complex accounts in the software industry.
  • A strategic perspective.
  • Strong scientific/technical acumen.
  • An ability to communicate, present and influence credibly and effectively at all levels of the organization.
  • Bachelor of Science degree or equivalent; Master’s considered an asset.
  • Experience in audiology or healthcare considered an asset.
  • Experience in communicating/executing complex solutions based on customer needs.
  • Proven ability to manage multiple projects at a time.
  • Excellent listening, negotiation, and presentation skills.
  • Commitment to continuing professional development, including optimal communication, conflict resolution, market segment differentiation, and effective training techniques.
  • It is a mandatory condition of your employment that: (i) you are vaccinated for COVID-19 with vaccines that have been approved by the Government of Canada; (ii) you have received both of your vaccines at least 14 days prior to your start date; and, (iii) you receive any recommended COVID-19 related boosters which are subsequently approved and recommended by the Government of Canada. Note: If you are unable to receive COVID-19 vaccines due to medical or human rights reasons, please let us know so that we can discuss potential accommodations.

Travel Requirements:

  • Travel will be required.
  • You must meet all national and international travel qualifications and documentation requirements.

Location of Work:

As a result of the pandemic, SHOEBOX has moved to a “collaboration first” model, which means that most employees currently work from home, but this role will likely be some combination of work from home and at the office. All in-office work and in-person meetings for work that take place outside of the office will be subject to SHOEBOX’s Vaccination Policy, as well as its health and safety procedures. These policies and procedures will require, among other things, full vaccination against COVID-19 as a condition of going into the office or having meetings for work outside of the office.

Who are we? We’re SHOEBOX Ltd. We design and develop audiometry products that are creating a seismic shift in the way hearing healthcare is provided. Utilizing iOS and web technology to replace bulky, expensive equipment, we’re bringing hearing testing into the 21st century and making it more affordable and accessible than ever before.

Why that’s important: 5% of the world’s population suffers from disabling hearing loss, 60% of childhood hearing loss is due to preventable causes, and the majority of people with disabling hearing loss live in low-middle income countries. We can help. With our products, hearing testing can be conducted outside of a sound booth and without the need for clunky equipment (you just need a calibrated headset and an iPad), which allows for testing almost anywhere, anytime, and worldwide.

At SHOEBOX, your contribution will have a meaningful impact every single day. On top of that, you’ll be an integral part of an innovative team, working with the latest tools and technologies, pushing the boundaries of what the Professional Services function can do, and collaborating with salespeople and developers who are super passionate about their crafts.

In joining us, you’re joining a dedicated and passionate team that works hard and cares deeply about the change we’re making in the world. We also take time to celebrate our successes, enjoy lunchtimes together, and genuinely like and care about one another. Also, our founder knows how to do magic tricks. It’s pretty cool.

To learn more about us and what we stand for, read the SHOEBOX Audiometry story and our company and audiometry and hearing screening blog.

We offer competitive salaries and benefits, real work-life balance, flexible hours, and a discretionary wellness benefit. SHOEBOX will provide you with a MacBook Air with memory to spare and a 4K monitor.

We invite enthusiastic and qualified applicants to submit their resumes here:

We thank all applicants; however, only those selected for an interview will be contacted.

SHOEBOX is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.