The 2026 SHOEBOX Hearing Services Portfolio: Solutions for Screening, Triage, and Diagnostic Testing

A Portfolio for Every Stage of the Patient Care Journey

SHOEBOX has spent more than a decade equipping audiology practices and hearing care professionals with boothless hearing solutions. What started in 2014 as a simple goal — make hearing testing more accessible — became an iPad-based audiometer that allowed diagnostic testing in rural and remote settings without a sound booth or a heavy portable audiometer.

The 2026 portfolio has expanded considerably. The four primary solutions in the Hearing Services portfolio today cover every stage of the patient care journey — from the first community-event touchpoint, through pre-appointment triage, into full diagnostic audiometry and hearing aid fitting verification — all designed to work inside or outside the sound booth.

SHOEBOX’s four hearing services solutions and their primary role in the patient care journey

• SHOEBOX QuickTest: iPad-based in-person screener for waiting rooms, community events, and partnership locations
• SHOEBOX Online: Web-based screener that embeds in clinic websites and marketing campaigns
• SHOEBOX PureTest: iPad-based diagnostic audiometer for patient triage, mobile testing, and shift verification
• Unity 4: PC-based diagnostic audiometer with modular hearing assessment and hearing aid verification

SHOEBOX QuickTest — The In-Person Screener

QuickTest is SHOEBOX’s iPad-based hearing screener, designed for community settings — waiting rooms, retail locations, community events, pharmacy partnerships. Patients can screen their hearing in under two minutes and have results plus contact information pushed into a HIPAA-compliant web portal for follow-up by the clinic team.

The screener is fully customizable. Clinics can apply their own branding (logo, colors), preset which frequencies to test, and configure the expected background noise of the testing environment.

System components: SHOEBOX iPad, DD65 headphones, the QuickTest application, and the web portal. Two operating modes — attended (clinic employee walks patient through) and unattended/kiosk (patients self-serve with contact capture).

Customer Outcome: Davidson’s Hearing Aid Centers at the 55+ Lifestyle Show

Davidson’s Hearing Aid Centers regularly attends the annual 55+ Lifestyle Show as a community presence and lead-generation channel. Their challenge: trade-show floors are loud, and they needed a screener that could collect contact information securely while still producing accurate results in a noisy environment.

QuickTest’s configurable noise-level setting made it possible to screen hearing at the show floor itself.

Result: 589 attendees screened, 87 clinic appointments booked. Davidson’s team was able to bring care directly to community members and provide hearing-level insight without requiring booth time or clinician involvement in the screening phase.

SHOEBOX Online — The Web-Based Screener

SHOEBOX Online is the web-based hearing screener that completes a hearing assessment in roughly five minutes from anywhere — on a phone, tablet, or computer, with any headphones the patient has (wired or wireless, over-ear or in-ear).

Two operational features matter most:

• Embedded directly into the clinic’s website. SHOEBOX Online can be styled to match the practice’s branding and embedded so it lives on the practice site, not on a separate SHOEBOX-branded landing page.
• Available in dozens of languages. Important for practices serving diverse communities and for multinational deployments.

The post-test experience is fully customizable per result tier. The clinic admin can set what the CTA button says for each hearing-level category (good, reduced, very reduced), what image displays, and what the button links to.

Customer Outcome: True Hearing’s Combined Screening Strategy

True Hearing offers a hearing benefit through insurance companies, making hearing healthcare more affordable for plan members. Their challenge was member awareness — helping members understand where they were in their hearing care journey before booking an appointment.
True Hearing deployed both screeners in combination: SHOEBOX Online on the website (for members at home) and QuickTest at retail locations (for members already visiting in person).

Result: Thousands of members screened within a few weeks, appointments scheduled, and hearing losses treated. The combined-screener approach allowed True Hearing to effectively market the hearing aid benefit and demonstrated that hearing screeners can motivate patients to take action after seeing their results.

SHOEBOX PureTest — The Diagnostic Audiometer

SHOEBOX PureTest is an iPad-based diagnostic audiometer — clinically validated pure tone air conduction testing using a modified Hughson-Westlake algorithm, with results synced to the HIPAA-compliant web portal. Portable, lightweight, with built-in ambient noise monitoring (ANSI or OSHA MPANL standards) — so it can be used inside or outside a sound booth.

Three administration modes:

1. Automated mode — Patient self-administers. iPad shows blue disc to initiate tone, drag to green/red to indicate hearing. Catch tones built in for accuracy. ~30 seconds per frequency per ear.
2. Assisted mode — Technician takes control while patient faces away and gestures to indicate tones. Same automated Hughson-Westlake algorithm, technician as input. Can transition to mid-test if needed.
3. Manual mode — Trained professional has full control over levels and frequencies presented.

Ambient noise monitoring is configurable — admin can set what happens when MPANLs are exceeded (stop test, pop-up alert, or no action).

Customer Outcome: Sir Charles Gairdner Hospital

Sir Charles Gairdner Hospital was reporting longer-than-normal wait times for hearing testing due to limited clinician availability and a backlogged appointment calendar.

The hospital implemented SHOEBOX PureTest into the workflow for patients requiring a baseline hearing exam when a clinician was unavailable. Patients with good hearing levels could be triaged via self-administered testing in a quiet space.

Result: Reduced appointment backlog and freed clinician time to prioritize patients requiring further testing — without adding clinician hours or booth capacity. Important nuance: SHOEBOX PureTest was not deployed to replace audiologists, but as a first-touch triage step before clinician time was scheduled.

Unity 4 — The PC-Based Diagnostic Audiometer

Unity 4 is the PC-based diagnostic audiometer designed for full clinical audiology workflow — including air conduction, bone conduction, speech audiometry, and video otoscopy. Small footprint, built-in noise monitoring, portable enough to support testing in fitting rooms, office spaces, satellite locations, and community events.

Integrates with NOAH 4 and NOAH ES, keeping workflow and patient data consistent across multi-location practices. Modular feature set: real ear measurement (wired or wireless), speech mapping, hearing instrument test box, tympanometry, video otoscopy.

The calibration model is worth flagging specifically: calibration data is stored on the transducer plug itself, so Unity 4 calibration is delivered as a swap / advance replacement. Newly calibrated transducers ship to the clinic, the old ones are sent back for calibration, and the clinic experiences no downtime. No closed days for calibration.

Tympanometer Options

Two tympanometer options round out the diagnostic portfolio:

• EntomEd desktop tympanometer — Supports tympanometry, ipsilateral and contralateral reflexes. Can add OAEs. PC software integration with NOAH.
• USB-based portable tympanometer — Designed for on-the-go testing. Tympanometry and ipsilateral reflexes at 226 Hz and 1000 Hz.

Summary: A Solution for Every Stage

The summary frame:

Drive more patient traffic to clinics with in-person and online hearing screeners. QuickTest in waiting rooms, retail, and community events. SHOEBOX Online on the website, in email campaigns, on social ads.

Expand clinic capacity and reduce wait times with automated audiometry. SHOEBOX PureTest triages patients efficiently so clinician time goes where expertise matters most.

Enhance the patient experience and efficiency with PC-based audiometry. Unity 4 delivers full diagnostic audiology and hearing aid fitting verification at satellite locations, community events, or in-clinic.

Individually each tool solves a discrete problem. Combined, they create a patient acquisition and care pipeline that makes hearing care more accessible, more efficient, and more patient-centered.