A State-of-the-Art Teleaudiology Platform

Opens up new connection points with patients, revenue streams for clinics, and enables real-time remote consultations




  • Pure tone air conduction up to 8 kHz (Threshold, MCL, UCL). Provides a choice of multiple signal sound types
  • Forehead bone conduction testing up to 4 kHz with optimal placement for ease of use in a remote setting
  • Supports Speech Reception Threshold (SRT), QuickSIN™, and Speech Discrimination testing with word lists specific to local regions
  • Capture photos with patient-guided video otoscopy
  • Built in video conferencing capabilities
  • Talk forward/Talk back allowing for patient instructions to help guide them as required
  • On-screen display of audiogram with ability to input comments

Best Suited For

State of the Art icon
Hearing Services

Perform remote tests in real-time

  • Conduct remote diagnostics in real time
  • Seamlessly perform AC & BC, pure tone & speech testing, and video-otoscopy
  • Expand access to hearing care
  • Provide comprehensive telehealth while the patient is at a remote clinic or at home


Clinical Validation

  • CHEO
  • Journal of Voice
  • McGill
  • Medical University of South Carolina
  • Canadian Acoustics
  • Journal of Otolaryngology

SHOEBOX has been clinically validated for use as a diagnostic audiometer, even when testing is performed outside of a sound booth. We have been included in various studies on the efficacy of tablet audiometry, conducted at some of the world’s leading institutions. 


Training & Support

  • Training

    All new customers receive 1 hour of “Getting Started” web-based training and access to our online “Audiometry Essentials” learning modules. We also offer custom training solutions for those who may need more.

  • Help Center

    Our online Help is a central repository designed to give you quick and easy access to all the information you may need. Visit help.shoebox.md to download manuals, finds answers to questions, learn about recent updates, and more.

  • Support

    From Monday to Friday, our Support team is here for you. Contact us by email, online chat, or phone and let us know how we can help.

  • Annual Calibration Service

    To maintain compliance with ANSI S3.6 standards, we offer:

    • Automatic swap out of newly calibrated transducers
    • Newly calibrated transducers shipped as advance replacements for expiring transducers
  • Audiological Consulting

    Our in-house licensed audiology team provides support and consultation when you need it. Whether for protocol and workflow development or results review, contact us to discuss how we can help.

  • Device or Fleet Management

    For all of our active subscription customers, we offer Hardware Management services to ensure the optimal performance of your system. Should your iPad ever become incompatible with the SHOEBOX software, we will replace it with the newest model.

    In addition, we’ll administer the SHOEBOX tablets for you. This ensures the optimal functionality of your systems by allowing us to ensure you are always running the most current version of iOS and the testing software.

  • Optional Managed Services

    Custom consulting services and integrations, additional deployment services, dedicated support rep.

  • Data Import

    Let us help you make the transition to SHOEBOX Audiometry – we will format and import your historic patient and employee demographic data & HI. You’ll be up and running in no time.

Technical Specifications

  • Audiometer Type

    IEC 60645-1: Type 2

    ANSI S3.6 2018: Type 2

  • Frequency Range

    Air conduction (AC) transducers: 125-8000 Hz

    Bone conduction (BC) transducers: 250-4000 Hz

    Sound field: 250-8000 Hz

  • Intensity Range

    Air conduction transducers: -10 to 110 dB HL

    Bone conduction transducers: -10 to 70 dB HL 

    Sound field: -10 to 120 dB HL (with external amplifier)

  • Level Resolution

    1, 2 or 5 dB step resolution

  • Stimulus Types

    Pure tone

    Pulsed tone

    Warble tone

  • Masking Types

    Narrowband noise

    White noise

  • Available Tests

    Pure tone audiometry

    Speech audiometry including

    • SRT/SAT
    • Speech discrimination
    • Speech MCL and UCL

    Automated and manual pure tone testing modes


  • Other Features

    Select clinical questionnaires 

    Advanced user communication tools; notifications & activity feeds 

    Downloaded reports 

    Testing & results traceability

    Free field integrated self-calibration tool 

    Active noise monitoring (based on ANSI/ASA S3.6 (2018) MPANLs)

    Built-in video conferencing tool

  • Interface and Prerequisites

    Full web and cloud-based solution (compatible with most PC and Mac computers)

    A “Full HD” screen of 1920 x 1080 pixels is recommended for optimal work conditions. A minimum horizontal resolution of 1280px is required

    Google Chrome with automatic updates (activated by default). SHOEBOX Platform is only supported by Google Chrome

    Noah 4.5.x or more recent versions to use Noah Mobile functions

    Noah 4.2.x or more recent versions to use the module for Noah

    Microsoft Windows 7 or later or any other operating system supported by Google Chrome including MacOS 10.13 or later

    Internet connectivity with minimum speed of 2 Mbit/sec.

  • Compatible Transducers and Microphones

    AC: DD450 headphones and IP30 insert earphones

    BC: Bone oscillator B-71(mastoid or forehead placement)

    Class II microphone (MicW)


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