SHOEBOX Online 3.27

SHOEBOX Online V3.27 and our Customer Portal contain the following improvements:

Data Access Groups

We’re thrilled to announce a new update to SHOEBOX Online (SBO) that puts you in control of participant data access, making it easier than ever to protect participant privacy and manage results across locations or lead sources. With Data Access Groups, you can now manage who on your team views participant results, ensuring only authorized users have access.

Capabilities:

  1. Flexible Group Management: Admins can create, edit, and disable Data Access Groups
  2. Attaching Data Access Groups to Tests: Add Data Access Group parameters directly to your SBO test URL. Data groups can be used with other URL parameters like Onsite mode and RefSource. eg.
    1. https://shoeboxonline.com/yourcompany/?centerid=test1
    2. https://shoeboxonline.com/yourcompany/?onsite=true&centerid=test1
  3. Assign Users Easily: Admins can assign team members to specific Data Access Groups directly from the user’s profile, so only authorized users see results relevant to their role.
  4. Filtered Results View: Basic users always see only the data they need, with a permanent Data Access Group filter applied to their SBO results view. 

Fig 1: Create a Data Access Group

Fig 2: Data Access Group Details Tab;

Fig 3: User assigned to a Data Access Group

Fig 4: Filtered Results View for a basic user to only show the Center to which they are assigned

Ideal for:

  • Organizations with multiple locations using On-site mode
  • Franchises
  • Teams managing diverse lead channels

This update allows SBO to scale with your organization, bringing robust access controls to keep participant privacy protected across locations and lead sources.

Optional Questions

You can now shorten your test by enabling or disabling up to 5 optional questions that don’t impact the classification of hearing results.

Quick Setup: A simple toggle on the Test Setup page lets you add or remove all optional questions in a single click.

Flexible Screening: Control the length of your screener to fit your organization’s needs to optimize for speed or collecting helpful participant information.

The following questions are considered optional:

  1. What is your gender and age range?
  2. Do you find it hard to follow conversations in a noisy environment?
  3. Do you feel like one ear hears significantly better than the other one?
  4. Have you thought about how you might deal with your hearing trouble?
  5. How soon do you hope to take action on your hearing trouble?

Fig 5. The optional questions section in the SHOEBOX Online Test Setup page