Historical record quality varies significantly by source. Paper audiograms from clinic visits, CSV exports from legacy audiometric software, and data from previous service provider platforms all require different handling. The first priority is establishing accurate baselines in the new system: many transition complications arise from importing incorrect or outdated baselines, which causes STS determinations to be made against the wrong reference point.
Historical record quality varies significantly by source. Paper audiograms from clinic visits, CSV exports from legacy audiometric software, and data from previous service provider platforms all require different handling. The first priority is establishing accurate baselines in the new system: many transition complications arise from importing incorrect or outdated baselines, which causes STS determinations to be made against the wrong reference point. SHOEBOX Customer Success provides data import services to facilitate migration, including baseline verification and mapping from common legacy formats. Before importing, it is worth reviewing whether the historical baselines on file are actually the best baselines for each employee — in some cases, a fresh baseline under controlled conditions is preferable to importing a suspect historical record.
