The portal's automatic triage system evaluates each completed audiogram against configurable rules and routes it to an appropriate action state without manual review. Configurable triage rules include: voiding significantly incomplete audiograms (less than 50% of configured frequencies recorded); flagging audiograms with an identified STS for audiology review; routing problem audiograms for clinical evaluation; and marking audiograms that require retesting based on validity or shift criteria.
The portal’s automatic triage system evaluates each completed audiogram against configurable rules and routes it to an appropriate action state without manual review. Configurable triage rules include: voiding significantly incomplete audiograms (less than 50% of configured frequencies recorded); flagging audiograms with an identified STS for audiology review; routing problem audiograms for clinical evaluation; and marking audiograms that require retesting based on validity or shift criteria. The triage system replaces the manual step of reviewing each audiogram result individually to determine what action is needed — the portal sorts, flags, and routes, and the EHS manager sees a prioritized action list rather than a raw result pile. SHOEBOX: The triage system is part of the SHOEBOX Data Management Portal and is available to all portal users. Triage rules are configured by the program administrator, allowing each organization to match routing logic to its internal workflow.
